Mastering the Art of being Distinct yet Diverse

Negotiation and Influence the Art of Working HR Training Session

On the job and in our personal lives, solid negotiation skills are key to our success. Negotiation is both an art and a strategic process that involves building trust and developing relationships, as well as influencing and shaping behaviours that result in mutually satisfying agreements for all.
The Negotiation and Influence program is an intensive, interactive three-day course that will help you develop strategies to effectively plan and prepare for negotiations, and show you how to increase your power and influence while maintaining positive relationships. Through a series of challenging, innovative exercises based on today’s workplace dynamics you will evaluate your skills and predispositions, utilize key concepts introduced in the program to hone your performance and gain greater confidence to succeed in the most challenging situations. It provides you with the skills to develop a network of high-productivity relationships critical to success in your job. You will learn strategies for getting results with partners, colleagues, customers and suppliers.

  • Successfully plan for, initiate and conclude negotiations to maximize value for both parties
  • Avoid language irritators, engage in problem-solving conversations and manage conflict
  • Use social psychological tools to build trust, strengthen relationships and manage emotions
  • Manage complex team dynamics and utilize the skills needed to negotiate within and between teams
  • Adopt non-verbal communication strategies that project confidence and promote cooperation
  • “Shadow negotiate” (negotiate behind the scenes) to gain buy-in and build collaboration
  • Navigate the intricacies of negotiating with people from different cultures and backgrounds
  • Fundamental Negotiation Concepts
  • Integrative Negotiations
  • Multi-Issue Negotiations
  • Team-Based Negotiations and Preparation
  • Cross-Functional Team Influence
  • Cross-Cultural Negotiations